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Privacy Statement

At Sound Connection, we want to protect your privacy and rights. We have set forth this statement to explain what we do with the information we collect from you.

Who has access to my information? The information you provide is held by Sound Connection, 5220 San Bernardo Ave. Laredo, Texas 78041.

What information do we collect and how do we use it?
* When you place an order, we need to know your email address, delivery and billing address, and company name if you are a business. You may optionally provide your fax, and mobile phone which helps us contact you urgently if there is a problem with your order.
* We may provide your telephone number to a courier should they need to contact you regarding your delivery.
* If you pay by PayPal, then credit card information will be kept by PayPal. We don’t store credit card information on our servers. Please refer to PayPal’s Privacy Policy to see how PayPal handles your information.
* When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.
* We personalise your shopping experience by recommending products through the use of cookies. A cookie is used to store your profile against which recommendations are made.
* We use a cookie to store your shopping cart contents during your visit.
* We may from time to time analyze your personal information and profile to enable us to review, develop and improve our products and services which we offer and to enable us to provide you with relevant information through our marketing program. If you do not wish to receive information regarding new products and services, company news, or changes to this website, you may opt-out by setting your preferences under your account.
* We may use your personal information in the prevention and detection of fraud.

How do we protect your information? When you place an order with us, we take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Sound Connection who handle the technical management of our website can access your information. Only Sound Connection will process your information for completion of your order. In accordance with established data protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorized access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties? We do not sell, trade or rent your personal information to third parties.

By using our website you consent to the collection and use of this information by Sound Connection. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it. Please note the information you provide will not be transferred out of the US.

Under US Privacy Policy legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by mail or email) to the address below.

We welcome comments on our privacy policy. Please email your questions and comments to our Contact us page, E-mail or call us at 1-956-717-9600. Alternatively, you can write to us at the following address: Sound Connection, 5220 San Bernardo Ave. Laredo, Texas 78041.